Refund policy

We have a 14-day refund policy, which means you have 14 days after receiving your item to request a refund.

To start a return, you can contact us at info@rainbowcertified.com 

Please note, the customer is responsible for all shipping costs related to the return or exchange.

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Damages and issues
Please inspect your order upon receiving and contact us immediately via info@rainbowcertified.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right, as soon as possible.

Refunds
If your refund has been approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.