Shipping policy
APPAREL:
Due to COVID-19 production & shipping times are longer than usual, and you might be subject to delays. All of our apparel items are made to order and our processing & production times usually range from 3-7 days. Shipping times are dependent on which country your item is being sent to. Most items being received within 4-15 business days after parcel is sent out. You will be given a tracking number for apparel parcels.
Please note we are not responsible for delays due to import/customs agencies.
Shipping Locations
We have various production facilities for our apparel, in several countries to allow for the fastest production & shipping times for our customers. Please check product description to see where your items are being shipped from.
STICKERS & PINS:
Our stickers & pins products are sent from the Canada using Canada Post or other shipping suppliers such as Post NL or USPS depending on your location. At checkout you have the option to choose our free standard shipping option, or paid tracked delivery. Please note that Canada Post quotes delivery of 12-15 business days for international delivery but can be subject to delays.
We are not responsible for the delays due to COVID, bank holidays, etc.
CUSTOM/DUTIES:
Any import duty, clearance, or brokerage fees, must be paid on delivery. Rainbow Certified is not responsible for these fees, and can't predict these charges, as they are decided by your countries customs office. For further details of charges, please contact your local customs office.